Imagine breaking down the Byzantine system of procedures, processes and cultural norms that have taken hold in your workplace over the years – some that exist only through habit and inertia – and starting anew with a clean slate. That is the opportunity and promise of Process Reengineering.

Unlike such incremental change processes as the “Continuous Process Improvement” and “Total Quality Management” movements of the past, Process Reengineering begins with an effort to challenge the legitimacy of each process in the workplace in the light of new technology, new business models and new markets.

Once free from constraints put into place by outdated systems and timeworn organizational traditions, Process Reengineering challenges leaders to approach every business objective and goal with an open mind to determine how best to structure the workplace and workflow to get the job done.

The process takes full advantage of the best practices developed through continuous improvement and total quality programs while working with leaders to fine-tune the system in keeping with the organization’s goals, values, cultures and current competitive and operational demands.

Through fundamental rethinking and comprehensive redesign of business processes, organizations can achieve measurable performance improvements.

Executed properly, reengineering will help organizations and their employees:

• Develop new skills and competencies
• Successfully adopt and leverage new technology and equipment
• Improve communications
  
  

Who Should Consider Reengineering?

Many organizations will not achieve their ultimate potential through incremental improvements. Others – forced by crisis or sudden change – simply do not have the luxury of time. Reengineering should be a consideration for any organization that must make dramatic change to survive or any organization that is losing ground or facing difficult new market conditions. But even those anticipating change or gearing up for growth should consider the prospect, recognizing that it is better to do so while it is an opportunity rather than waiting until a crisis.

At IRI, we bring to the process critical experience, advice, tools and counsel throughout the effort.

The Reengineering Process

We partner with clients to clarify the organization’s vision, mission and strategic business goals in light of market conditions and demands. We then subject these factors to scrutiny in an unrestricted environment to develop a snapshot of the organization’s abilities and a roadmap for the future.

Throughout the initiative, we help clients identify the core processes that drive the organization’s major activities using process maps and sequencing and identify new, more effective processes that take into account resources, cultural issues and timing, along with risk analysis and contingency planning.

We also help clients to establish the training curriculum and materials to support Process Reengineering, including proven skill-building programs and performance improvement measures.

The objective: a total process transformation plan with input from all key parties.

For more information about Process Reengineering contact IRI Consultants at info@iriconsultants.com or by calling (313) 965-0350.

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