Many companies successfully maintain positive, productive employee relations in a unionized workforce by promoting a clear understanding of the roles and responsibilities of management and labor in making the organization and its employees as effective and successful as possible.

IRI offers customized, interactive courses that help supervisors understand the key elements of union contracts and apply best practices to your organization. This training includes a comprehensive review of the legal rights of management and unions, and provides guidelines for effective contract administration.

IRI's training not only helps reinforce the value of building strong employee relationships, but also improves supervisory skills and commitment to:

• Operate within the framework of a labor agreement
• Communicate effectively with employees and unions representatives
• Safeguard management’s right to operate the organization
• Understand and enforce the rights of supervisors
• Recognize and manage the rights of union stewards
• Manage grievance procedures
• Manage seniority, work rules and job controls
• Avoid unfair labor practice charges