No effective communications strategy relies entirely on the work of the communications department. Numerous studies reveal that the most effective, credible workplace communicator is an employee’s direct supervisor.

IRI provides communications coaching and training for frontline managers and supervisors that teach simple skills and guidelines to help them be more effective in their employee interactions and communications, to inspire employees and improve morale, deliver difficult news and manage difficult personalities, and be more effective in promoting the work of their departments.

We also work closely with executives and senior leadership to prepare them for the many communications responsibilities they face, including speaker training, media training and managing communications in crisis situations.