Dispute Resolution
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There is no perfect contract, no labor agreement that can prevent differences in interpretation, grievances and disputes. One key role of strategic contract administration is to structure a process by which disputes are managed fairly, efficiently and promptly. Based on the unique structure of your workforce and collective bargaining agreements, our consultants can help you identify contract areas and situations most vulnerable to dispute, as well as explore alternative dispute resolution procedures that minimize work disruptions and expensive arbitration or litigation. Dispute resolution procedures are also important in non-union workplaces, where a mechanism that gives employees a fair hearing and a voice in workplace disputes will go far to ensure positive workplace relations. |